Having issues with my MoneyGram transaction. What should I do?

Modified on Fri, 09 Dec 2022 at 02:23 PM

Kindly note that MoneyGram is a service partner of LOBSTR wallet. 

The USDC cash in and cash out services are carried out on the MoneyGram's side.

If you encounter any issues with your MoneyGram transaction, please call the MoneyGram support team at 800-513-5175 (US customer support line).

Alternatively, you can reach out to the MoneyGram team via email digitalsupport@moneygram.com.


In order to provide you with the best service, please share with MoneyGram your name, email address, phone number, as well as the Wallet Transaction ID provided to you by MoneyGram, if applicable. 

You can find some of the relevant details at the 'More Info' page accessible at bottom of your transaction details in 'My MoneyGram Transfers' section.

Click here to view MoneyGram FAQ and find answers to other popular questions.

Click here to learn more about MoneyGram integration in LOBSTR.

Click here to learn how to activate your Stellar account for your first cash in. 


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